FAQs

What is your contact info / best way to reach you?

The website chat is the best way to reach out! That Little Button on the bottom right! We are a small team, so sometimes it can take a bit to get back to you, but if you don't hear from us in a few business days, please feel free to ping us in this chat again!

Where are you located?

We are a small woman-owned business located in the United States, specifically in Austin, Texas.

When will my product ship?

An order only ships when all items are ready. So, if you mix pre-order and in-stock items, they will only ship out once they are all in our warehouse.

For the most up-to-date production/shipping estimates, please refer to the "Drop Timeline" located on the product page for the item.

Are your products ethically sourced?

Yes, we prioritize ethical sourcing and work closely with our suppliers to ensure fair labor practices and environmentally responsible production methods.

Can I return or cancel my order?

Unfortunately, we cannot accept returns or cancellations as everything sold in our store is made to order.